overview

We empower resellers by taking the hassle out of support renewals

We make your IT reselling business move faster, more efficiently and more profitably by looking after every step of your support renewal process.
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Overview

Who is Tesedi?

Tesedi are the service renewal experts. We help you with everything from creating professional customer service offers to managing agreement renewals. We also proactively support your agreements throughout their entire lifecycle and make it easy for you to handle maintenance contracts across multiple countries.

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18

+

Years experience

7

+

Countries served

75

%

Renewal success rate

Tesedi does the IT service renewal process differently

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Dedicated account manager

We understand that every client is unique, so we assign you a dedicated account manager who will take the time to understand your specific needs and goals.

Your account manager will be your single point of contact for all your service contracts, ensuring a seamless and personalized experience.
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3 month advanced renewal notifications

We're all about helping you stay ahead in your business game. That's why we provide you with proactive renewal notifications a full three months in advance.

Whether it's proposing complementary services, presenting upgraded packages, or suggesting add-ons, you have the time to craft customized upselling strategies that resonate with your customer.
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We handle the entire admin process

You can experience the freedom of focusing on your core business activities while we handle the administrative intricacies.

From seamlessly managing all paperwork and documentation to delivering bespoke, customer-ready quotes, we've got your back.
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We send you the quotes,  just forward to the customer to seal the deal

We've made it that easy—simply pass along the quote to your customer, and watch as the deal is effortlessly sealed.

Rest assured, we never contact your end customer, ensuring your relationship remains at the forefront.
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case studies

Customer stories

Hear it from the IT leaders who have used Tesedi to transform their renewal process.

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"This was the easiest HPE service renewal I have ever experienced. Thank you very much. You will be hearing from me for all of my upcoming renewals!"
G. Russell
Vice President Enterprise Sales

Get to know us

We know that contract management can be a complex and time-consuming process.

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18 year strong relationship
with HPE

HPE trusts us to manage their service contracts, recognizing the complexity and time-intensive nature of contract management for IT resellers.  

Our trusted service ensures that no customers are unprotected while reducing the reseller's workload.

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Ready to increase your service revenue?

Get hands on with a demo and receive a free YETI tumbler when you request your first quote.