About Tesedi Group

Renewal management solutions for OEMs and IT channel partners

Tesedi Group offers comprehensive service revenue and renewal management solutions for technology OEMs and their channel partners. Our solutions enable IT distributors and resellers to manage their renewals better, benefit from increased revenue from selling services, and increase customer satisfaction from their existing customer base.
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Tesedi Group Solutions

We provide OEMs and IT channel partners with renewal management solutions that allow our customers to focus on their core business while receiving the optimum support for the entire service revenue lifecycle. OEMs benefit from better data quality and visibility, as well as a higher conversion and renewal rates from their installed base.

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Authorized service-only distributor

Managing contract renewals can be complex and often leads to suboptimal service support or lost opportunities. With 20 years of experience in renewal management, Tesedi acts as a service-only distributor to support OEMs and their IT channel partners. By using innovative technology and data management solutions and expertise, Tesedi services experts ensure a successful and timely service renewal –always.
Learn more about Tesedi
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Cross-border IT support services

Managing global IT service and support contracts across multiple manufacturers and channel partners can be very difficult and cumbersome. Tesedi Global has an established network across 160+ countries, ensuring seamless management of cross-border IT contracts. We simplify the entire process, providing a single quote tailored to your desired service levels, all in your preferred currency.
Learn more Tesedi Global
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Making it easy for OEMs to renew their direct customers IT support

As an OEM, you can improve your services revenue and efficiency by outsourcing the complex task of managing your direct customers’ service contracts and IT hardware support renewals. Our team will ensure seamless operations and safeguard your client’s hardware with optimal protection and service levels, saving you valuable time and resources.
Learn more about Renewals Outsource
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Reminder and Rescue Services

Specializing in reclaiming service contracts considered lost, channel rescue experts wait until the renewal period expires before acting. Initially, end customers are reminded to renew through their channel partner. If there's no response, experts directly engage with the end-customer after a manufacturer-specified trigger date, aiming to secure a new contract (win-back).
Learn more about Support Warehouse

IT services experts

Why Tesedi Group?

Benefit from more recurring revenue, higher renewal rates, higher customer retention, and considerably more satisfied partners.

26

+

Countries

7

Times up efficiency

10

k+

Customers trust us

The Tesedi Group
Senior Leadership Team

Martin Boruvka
CEO
Alexander Pisch
Group Finance Director
Henning Schädlich
VP Service Solutions
Jacques Baldinger
VP of Sales
Martyn Ryder
Managing Director UK
Ronny Brüllhardt
VP Business Development
Success stories

We are a partner you can trust

Hear it from the IT leaders who have used Tesedi to transform their renewal process.

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"This was the easiest HPE service renewal I have ever experienced. Thank you very much. You will be hearing from me for all of my upcoming renewals!"
G. Russell
Vice President Enterprise Sales
Our team is growing

Work at Tesedi Group

Come join us on the journey to simplify the work for thousands of IT managers

Explore open positions
Switzerland | Zurich
Germany | Böblingen
France | Mulhouse
United Kingdom | Leeds

We are global

Tesedi Group operates and serves customers worldwide, ensuring IT hardware is safe and operational.

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Join us on the journey to simplify the work for OEMs and their channel partners and customers.

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