What we do
WE ARE YOUR EXPERTS IN SERVICE
Tesedi offers IT resellers an innovative and highly specialised complete solution for the management of service agreements of HPE, Aruba, Nimble Storage, HP Inc., and Micro Focus.
From professional offer preparation for your customer’s service requirements to handling renewals of agreements and proactively supporting your agreement portfolio over the entire lifecycle. In addition, we simplify the administration of maintenance contracts for you across several countries.
As an authorised service-only distributor, we understand specific customer requirements in terms of service and support.
100% administrative work taken care of.
Simple, convenient and reliable.
Experts in Service Contract Management
Customised service agreements protect and guarantee the smooth operation of the IT infrastructures of your customers. They are also an excellent tool for managing customer retention.
Complex IT landscapes, service level renewals and extensions within the existing hardware configurations, different service level requirements and software and licence updates often require complex agreement structures, where submitting an offer as well as the administration and support involves considerably work and loss of time on your part.
Tesedi assures you optimal service coverage, complete flexibility and no more time-consuming contract management work.
With Tesedi, you can explore new ways for your service revenue management. Working with the latest technology, our contract experts will help you to reduce all administrative costs for managing service agreements over the entire lifecycle of your customers’ IT infrastructure and ensure that expiring service agreements are renewed successfully in time.
You will therefore have an overview and complete control of all your service contracts at all times, enabling your customers to profit from optimal service coverage tailored to exactly to their needs.
Focus, expertise and Technology
are our factors for success.
Service gateway to manufacturer
- Direct access to the proper contacts at HPE, HP Inc., Micro Focus
- Significant time savings when preparing an offer
- Quickly identifying right offer at attractive prices
Support for your ongoing service agreements
- 100% administrative work taken care of
- Simple, reliable, on schedule
- Higher renewal rates, more revenue
- Simplified management of multinational contracts
Comprehensive expert advice
- Years of experience with support agreements
- Optimal service coverage – satisfied customers
- Greater customer loyalty
Efficiency through technology
- Fast lead and turn-around times
- Optimal quality, efficient handling
- Support for service up-selling
- IT-as-a-service models