What we do
WE ARE YOUR EXPERTS IN SERVICE
Tesedi offers IT resellers an innovative and highly specialized complete solution for the management of service agreements of HPE, Aruba, Nimble Storage, HP Inc., and Micro Focus.
From professional offer preparation for your customer’s service requirements to handling renewals of agreements and proactively supporting your agreement portfolio over the entire lifecycle. In addition, we simplify the administration of maintenance contracts for you across several countries.
As an authorized service-only distributor, we understand specific customer requirements in terms of service and support.
100% administrative work taken care of.
Simple, convenient and reliable.
With over 1.000 satisfied retail partners across several countries, the figures speak for themselves. You can also benefit from the experience, know-how and proven expertise of Tesedi’s experts and benefit from higher renewal rates, more revenues, less administration work and more time for your customers.
Experts in Service Contract Management
Customized service agreements protect and guarantee the smooth operation of the IT infrastructures of your customers. They are also an excellent tool for managing customer retention.
Complex IT landscapes, service level renewals and extensions within the existing hardware configurations, different service level requirements and software and licence updates often require complex agreement structures, where submitting an offer as well as the administration and support involves considerably work and loss of time on your part.
Tesedi assures you optimal service coverage, complete flexibility and no more time-consuming contract management work.
With Tesedi, you can explore new ways for your service revenue management. Working with the latest technology, our contract experts will help you to reduce all administrative costs for managing service agreements over the entire lifecycle of your customers’ IT infrastructure and ensure that expiring service agreements are renewed successfully in time.
You will therefore have an overview and complete control of all your service contracts at all times, enabling your customers to profit from optimal service coverage tailored to exactly to their needs.
Focus, expertize and Technology
are our factors for success.
Service gateway to manufacturer
- Direct access to the proper contacts at HPE, HP Inc., Micro Focus
- Significant time savings when preparing an offer
- Quickly identifying right offer at attractive prices
Support for your ongoing service agreements
Comprehensive expert advice
- Years of experience with support agreements
- Optimal service coverage
- Satisfied customers
- Greater customer loyalty
We count on the support of Tesedi for the management and extension of our service agreements. In the highly dynamic and performance-oriented times we live in, administrative support, fast turnaround times and in-depth expert knowledge are more important than ever to enable us to renew our service agreements. With Tesedi, we have the right partner by our side.
We highly appreciate the services provided by Tesedi. We have been working with Tesedi for many years, enabling us to offer our customers the best level of service at attractive prices. We are very happy with our collaboration and appreciate the in-depth expertise of the Tesedi team.
Tesedi provides us with excellent support so we can handle our contract management for our customers efficiently, reliably and in a timely manner. Tesedi takes over all the administrative tasks involved in renewing service agreements for our customers. This allows us to focus fully on supporting our customers.
Not only does Tesedi take over the entire processing of our customers' maintenance contracts for us, but they also support us proactively in finding the ideal contract coverage for our clients. We are very pleased about our collaborative partnership.