The Micro Focus Business Support for all software products includes online self-service support, technical support and software updates. Technical support is available around the clock, 365 days a year.

The following advanced support services can be purchased separately by the customer.

Micro Focus Premium Support provides designated, experienced support engineers and support account managers who understand the environment and provide faster response times and services.

Micro Focus Flexible Credits are a service currency that can be purchased at any time during the life of the Business Support Agreement. They provide a flexible way to purchase short-term support, training or consulting services.